Gastroenterologist in Georgetown, TX
Gastroenterology • Georgetown, TX
Ratings by platform
- Healthgrades: 4.5/5 stars (114 ratings) (114 ratings)
- Vitals: 4.7/5 stars (40 ratings) (40 ratings)
- WebMD: 2.0/5 stars (6 ratings) (6 ratings)
- WebMD: 5.0/5 stars (4 ratings) (4 ratings)
What patients say
Patients praise
- Highly knowledgeable and experienced physicians
- Compassionate and attentive care from some providers and PAs
- Professional and friendly front-office staff at certain locations
- Successful treatment outcomes and clear communication of medical plans
Common complaints
- Issues with office scheduling and staff communication
- Dissatisfaction with billing policies (e.g., diagnostic vs. screening procedure coding)
- Reports of poor bedside manner or feeling unheard by some providers
- Frustration regarding delayed test results and follow-up procedures
In patients' words
"Started with Him, had a Treatment Team, with Him, finished with Him, now Cancer Free. Good as it gets. (Really nice man too)."
— Healthgrades (Dr. Carl Frank)"I visited with Dr. Bowden-Mckay about my abdominal concerns. She looked at me as if I had two heads. I felt very uncomfortable and as if I wasn't listened to. Poor bedside manner."
— WebMD (Dr. Crystal Bowden-Mckay)"I don't know where all the good reviews are coming from, I have had nothing but BAD."
— Vitals (Dr. Rafael Amaro)"Everyone very professional. Nice easy to get along with, nice and clean, Dr Frank is great very knowledgeable. Office staff great and treats you with respect and kindness."
— a-better-place.com (Austin Gastroenterology)More clinics in Georgetown
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