Georgetown - Baylor Scott & White Clinic
Endocrinology • Georgetown, TX
Ratings by platform
- Birdeye: 3.0 out of 5 stars (144)
- BSW Health Official Website: 4.7 out of 5 stars (117)
- BSW Health Official Website: 4.8 out of 5 stars (1,264)
- Apple Maps: 4.8 out of 5 stars (Apple Maps aggregate) (N/A (aggregated))
What patients say
Patients praise
- Kind and attentive medical staff and nurses
- Professional and knowledgeable individual doctors mentioned by name
- Efficient operations in some instances despite high volume
- Friendly atmosphere
Common complaints
- Long wait times, particularly for lab services and appointments
- Difficulties with prescription management, renewals, and pharmacy coordination
- Customer service challenges, including unresponsive staff, difficulty reaching the clinic by phone, and poor follow-up
- Billing/insurance communication issues and lack of clarity on costs
- Instances of perceived indifferent or dismissive care from specific providers
In patients' words
"The worst experience, they are indifferent to your medical situation, they receive you to bill but send you to another center generating double expenses."
— LocalityBiz review of 4945 Williams Dr location"I recommend adding additional lab technicians—especially during morning hours—and providing additional training to front desk staff on verifying insurance coverage and running cost estimates."
— LocalityBiz review of 1507 Rivery Blvd location"I have been seeing Dr. Dayalan for years and have found her to be knowledgeable, professional and always takes time to explain and answer any questions that I have."
— Apple Maps reviewMore clinics in Georgetown
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