Family Emergency Room at Georgetown
Emergency Care • Georgetown, TX
Ratings by platform
- Emergency Clinic Georgetown (georgetownfamilyer.com): 4.9 (2,000 reviews)
What patients say
Patients praise
- Quick care / fast visit times
- Personable, kind staff and good bedside manner
- Clear communication and patient education
- Clean/well-maintained and newer facility
- Patient advocacy/billing help mentioned
Common complaints
- Slow wait times reported
- Cases of perceived neglect/poor bedside actions in at least one review
- Billing/insurance issues require follow-up calls or can be challenging
- Low ratings from at least one clinic listing (e.g., 2.0 on Yelp listing snippet)
In patients' words
"“He was patient with me and he took the time to explain everything they were going to do before they even started my treatment.”"
— Reviews page for Family Emergency Room at Georgetown (georgetownfamilyer.com)"“I woke up with severe pain… I called for EMS… I was greeted by two nurses that were wonderful… listened and not just dismiss[ed] my symptoms… The surgeon and the nurses were attentive, kind.”"
— Localitybiz page for St. David's Georgetown Hospital"“Daughter was taken to ER..one glass of water in four hours… Nurse laughed… no one ever helped her… She left after many hours of neglect!!”"
— Localitybiz page for St. David's Georgetown Hospital"“Waited over 2 hours from my scheduled appointment …”"
— Healthgrades page for St. David's Georgetown Hospital"“Their Patient Advocacy Line got me to Billing… helped me work out a payment solution…”"
— usa.beautihost.com listing for Family Emergency Room at GeorgetownMore clinics in Georgetown
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