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Doctors in the Gastonia, NC Area - Book Online | Atrium Health logo

Doctors in the Gastonia, NC Area - Book Online | Atrium Health

Primary CareGastonia, NC

★★★★☆4.2/513 reviews across 2 platforms

Ratings by platform

  • MyNeedsNetwork (Riverwood Family Medicine): 4.2/5 stars (13 reviews)
  • Vitals (Eastridge Family Medicine): 4.8/5 stars (physician) and 4.2/5 stars (practice) (Not explicitly stated total count)

What patients say

Patients praise

  • Compassionate and knowledgeable individual providers
  • Friendly and professional front desk staff in certain locations
  • Efficient and thorough care in some patient experiences
  • Strong patient-provider relationships with specific doctors

Common complaints

  • Long wait times for appointments and during visits
  • Perceived lack of bedside manner or dismissiveness by some staff and providers
  • Inconsistent quality of care and communication issues
  • Frustration with administrative processes, such as prescription refills and billing disputes
  • Feeling of being treated as a number or financial transaction rather than a person

In patients' words

"I am very disappointed by how patients are treated as cattle. Come in sit your hand is shaken, smiles and move on. There is no bed side matter no concern as to the pain you suffer."

Patient review, MyNeedsNetwork

"She listens closely and is genuinely concerned and caring. It is obvious she loves to help her patients! I would recommend her to all my family and friends."

Patient review, rater8 (Dr. Vandana Patel)

"The staff here are wonderful. They always show compassion which is super important when you aren't feeling well."

Patient review, LocalityBiz (Eastridge Family Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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