Gaston Eye Associates Vision Care Center – Gastonia NC Dallas NC
Optometry/Eye Care • Gastonia, NC
Ratings by platform
- Birdeye (Aggregate): 4.3 out of 5 stars (aggregate of 748 reviews across platforms) (748)
- Yelp: 1.9 out of 5 stars (27)
What patients say
Patients praise
- Generally high-quality eye care and professional doctors
- Positive surgical outcomes for many patients
- Friendly staff reported by some patients
- Efficient handling of some emergency cases
- Strong clinical performance measures reported by CMS (e.g., high e-prescribing and eye exam compliance)
Common complaints
- Poor administrative and office management, including communication and scheduling issues
- Rudeness or lack of empathy from certain providers and staff
- Long wait times for appointments
- Employee reports of workplace mismanagement, favoritism, and lack of HR support
In patients' words
"My husband and I met with Dr Danny Lee at Gaston Eye Associates and this man has no empathy, terrible bed side manners. ... our entire appointment was 'being scolded by a young, privileges guy' My husband and I are in our last 60's and don't need to be treated like 'children'."
— Birdeye (Patient Review)"Dr. Lynch treated my son and I horribly. She was rude, uncaring, dismissive, insulting and walked out of the exam room mid-conversation. I have never been more disrespected by a provider in my life."
— Apple Maps (Patient Review)"While some customers have experienced issues with certain doctors, many praise Dr. Connor Ferguson for his exceptional care and professionalism. The medical staff, including Dr. Lynch, has received mixed reviews; however, she has been noted for her efficiency in emergencies."
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