CaroMont Diabetes Center
Diabetes Center • Gastonia, NC
Ratings by platform
- U.S. News & World Report (Diabetes Doctors at CaroMont Regional Medical Center): 4/5 stars (41 reviews)
- Vitals (Caromont Endocrinology Associates): No overall rating available (0 reviews)
What patients say
Patients praise
- Accessible appointment scheduling for some services
- Generally positive patient experience ratings for diabetes-related care within the broader hospital system (4/5 stars)
- Structured self-management education and individualized care plans
Common complaints
- Billing and administrative issues, including disputes over payments and insurance processing
- Staff professionalism concerns, such as perceived rudeness or lack of empathy
- Challenges with appointment scheduling and communication responsiveness
In patients' words
"Their lack of professionalism turned what is supposed to be a treasured life event into a stressful, traumatic, borderline life threatening experience."
— USCompanies.net (regarding Caromont Regional Medical Center experience)"Nov 1 bill claims payment not received; proof provided; BBB complaint filed. ... What a lame excuse!!!"
— PissedConsumer (regarding CaroMont Health administrative/billing experience)More clinics in Gastonia
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