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CareNow Urgent Care

Urgent Care • Garland, TX

★☆☆☆☆1.0/53 reviews across 3 platforms

Ratings by platform

  • Solv Health: 1.0/5 (3 reviews)
  • Better Business Bureau: 1.03/5
  • Facebook: 86% recommend (66 reviews)

What patients say

Patients praise

  • Some patients reported professional and caring individual interactions with specific providers or staff members
  • Web check-in can be convenient when it functions as expected for shorter wait times

Common complaints

  • Excessively long wait times despite using web check-in
  • Poor communication from front desk staff regarding wait times and clinic policies
  • Unprofessional or rude staff behavior
  • Administrative and billing issues, such as failure to send requests for specialized procedures or high costs for minimal care
  • Lack of urgency in patient care

In patients' words

"Be prepared to wait ALL DAY…signed in for care at 11:15am... did not get seen until 4:30p….waited an additional 3 hrs in the waiting room. Horrible wait time communication!!"

— Solv Health review

"Longest wait times ever! No consideration for the patients even with the online check in feature!"

— BBB customer review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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