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Smart Eye Care

Optical Center • Gardiner, ME

Ratings by platform

  • Yelp (15 reviews)
  • WebMD (2 reviews)

What patients say

Patients praise

  • Generally positive rating aggregate on some platforms despite mixed individual feedback

Common complaints

  • Issues with billing departments and insurance processing
  • Complaints about unexpected medical billing versus vision insurance billing
  • Dissatisfaction with customer service and resolution of issues

In patients' words

"I had to rate at least one star, however if I could they would get no stars!!! Terrible billing department!"

— Birdeye/WebMD review

"JUST DON'T DO IT!! The co-owner Jessilin Quint is committing fraud by offering all patients a "complimentary" LipiScan without disclosing it on her consent ..."

— Yelp Augusta review

"Bad customer service. Unhappy with the quality of my lenses and they were unable to come to a resolution."

— Yelp Bangor review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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