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Gardiner Family Medicine - MaineGeneral Health

GynecologyGardiner, ME

★★☆☆☆1.9/514 reviews across 3 platforms

Ratings by platform

  • MaineGeneral Health website: 4.7 out of 5 (MaineGeneral internal rating)
  • Yelp / Apple Maps: 1.7 out of 5 (13 reviews)
  • WebMD: 1 out of 5 (1 review)

What patients say

Patients praise

  • Professional, knowledgeable, and caring providers
  • Excellent clinical care and medical outcomes
  • Convenient location and well-maintained, clean facility
  • Staff are generally described as courteous and polite by many patients

Common complaints

  • Difficulty reaching the office via phone or long hold times
  • Rushed appointments with providers
  • Wait times for appointments and in the waiting room
  • Communication issues between staff and patients
  • Inconsistent quality of care reported by some patients

In patients' words

"The check in and out area is ridiculous. Representatives yelling across a big enclosure, hoping that you can hear them. ... My only complaint is the call wait time is terrible and often times I will drop the call entirely."

MaineGeneral Health patient review

"Given a number visits over time at Gardiner, I find wait time to be very unacceptable there. Recently, after waiting a half hour to be called for a ten second blood draw, I was told my wait time would be 'at least another half hour.'"

MaineGeneral Health patient review

"The Gardiner area MaineGeneral Health facility is truly one of the best in the region. The location is convenient and the setting is beautiful, with peaceful views that create a calming atmosphere."

MaineGeneral Health patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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