Gardiner Family Medicine - MaineGeneral Health
Family Medicine • Gardiner, ME
Ratings by platform
- MaineGeneral Health website: 4.7 out of 5 (internal patient satisfaction rating)
- Yelp/Apple Maps: 1.7 out of 5 (13)
What patients say
Patients praise
- Highly professional and polite staff members mentioned by some patients
- Specific providers (e.g., PA-C Wayne Heath, PA-C Sierra Perry) receive positive feedback for being knowledgeable and easy to talk to
- Efficiency and compassionate care noted in some visits
Common complaints
- Long wait times for appointments and at the facility
- Perceived rudeness or lack of professionalism in some staff/providers
- Confusion or lack of preparedness regarding patient appointments
- Inaccurate information regarding hours of operation
In patients' words
"I have always had great experiences with all staff, nurses and Dr. Heath. Very satisfied with Gardiner Family Medicine."
— MaineGeneral Health Patient Review (Wayne Heath, PA-C)"My experience here has not been good. had a female Dr called DR Longfellow sass me she was very rude and another female Dr out of place and mine had me come in for appointment at nine was still waiting..."
— Yelp/Apple Maps User Review"Given a number visits over time at Gardiner, I find wait time to be very unacceptable there. Recently, after waiting a half hour to be called for a ten second blood draw, I was told my wait time would be "at least another half hour.""
— MaineGeneral Health Patient Review (Wayne Heath, PA-C)More clinics in Gardiner
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Patients praise: Compassionate and thorough care from individual providers · Professionalism of clinical staff members.
Driving directions to Gardiner Family Medicine, 5 Central ... - Waze
Patients praise: Knowledgeable and caring medical providers · Helpful and efficient office staff (mentioned in some reviews).
The Gardiner Center
Patients praise: Some staff members noted as professional and helpful · Strong rehabilitation and therapy programs at some nursing centers.
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Patients praise: High surgical success rates (especially for cataract and retinal surgeries) · Professional, knowledgeable, and caring medical staff/surgeons.
Gardiner Family Medicine
Patients praise: High patient satisfaction ratings on the official MaineGeneral website · Positive feedback for specific individual physicians.
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