Pathway Medical Group: Primary Care Facility | Orange ...
Primary Care • Garden Grove, CA
Ratings by platform
- Birdeye: 3.1/5 (51 (combined platforms))
- Yelp (Garden Grove): 1.5/5 (32)
What patients say
Patients praise
- Some specific doctors are perceived as caring or effective
- Polite and customer-friendly individuals noted by some patients
Common complaints
- Long wait times
- Rude or unprofessional front office staff
- Lost medical records or paperwork errors
- Poor communication regarding test results
- Facility cleanliness concerns
In patients' words
"There have been issues in the past, rude front office, paperwork not sent ahead to the lab... countless unanswered messages just to name a few."
— Unilocal patient review"Angie the "office manager" is dismissive, rude, callous, rolls her eyes and more. Brought a relative here and she was so disrespectful to us both and this person is elderly."
— Yelp patient review"Very nice medical group everybody there is nice, polite and customer friendly as well as a doctors."
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