Pathway Medical Group: Primary Care Facility | Orange County, CA
Family Medicine • Garden Grove, CA
Ratings by platform
- Birdeye: 3.1 out of 5 stars (51 reviews)
- Yelp: 2.6 out of 5 stars (59 reviews (Westminster location))
What patients say
Patients praise
- praise for specific individual practitioners (e.g., Roxanne, Dr. Hemphill, Dr. Johnson, Dr. Chan)
Common complaints
- long wait times for appointments
- difficulties with administrative staff and communication (unanswered messages, lost paperwork)
- perceived lack of professional bedside manner or being talked down to
- concerns regarding facility cleanliness and maintenance
In patients' words
"I went in today after a 45 minutes wait... and when it was my turn to be seen I was talked down to for 5 minutes and then shooed away... After being so disregarded... it was the last straw."
— Unilocal review of Garden Grove location"I wish I could give this place a BIG FAT ZERO. No only is it old and dirty. They lost my chart..."
— Yelp review of Garden Grove location"Chan clearly loves his work and genuinely cares about his patients, which is not so common these days."
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