ENT & ALLERGY ASSOCIATES, GARDEN CITY - Hearing Aids
ENT, Allergy & Audiology • Garden City, NY
Ratings by platform
- Birdeye/Google: 4.1 out of 5 stars (359 reviews (combined sources))
- Yelp: 3.1 out of 5 stars (70 reviews)
What patients say
Patients praise
- High satisfaction with the medical providers' expertise, professionalism, and thoroughness
- Patients feel well-cared for by the doctors and appreciate their direct communication when reachable
- Availability of same-day appointments noted as a positive feature
Common complaints
- Significant dissatisfaction with administrative staff, including long hold times on phones and inefficient check-in/out processes
- Difficulties with prescription renewals and communication errors with pharmacies
- Reports of long wait times for appointments and issues with appointment scheduling/confirmations
- Frustration with insurance coverage verification and administrative follow-through
In patients' words
"Compared to the high quality of the doctors and the availability of same-day appointments, the absolute incompetence of their phone/secretary/reception/whatever they are called overwhelms any benefit this office provides."
— Unilocal review"Dr. Block was very thorough in his examination, from listening, reviewing patient history to actual examination process, I was grateful for the time he spent and content with diagnosis and treatment."
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