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UTMB Health

Urology • Galveston, TX

★★★★★4.7/56 reviews across 1 platform

Ratings by platform

  • Birdeye (UTMB Health Urology, UHC Galveston): 4.7/5 (6 reviews)

What patients say

Patients praise

  • Knowledgeable and thorough doctors
  • Excellent surgical outcomes
  • Compassionate, attentive, and kind care team members
  • Patients feel heard and valued
  • Effective communication regarding treatment plans and procedures

Common complaints

  • Difficulty getting immediate answers from staff or the doctor
  • Answering desk staff may not be fully informed about departmental matters

In patients' words

"The doctor and staff are very knowledgeable and friendly for the most part... On a better note the doctors knowledge is marquis and is thorough in his explanation."

— Birdeye review

"Dr. Sonstein and his team immediately went into high gear, diagnosed my symptoms, got me on a treatment plan, and called me several times to see how I was doing."

— Healthgrades review

"I am just an ordinary patient, but they made me feel like the most important person in the world."

— UTMB Health patient story

"He was an excellent example of what I believe all Dr.s should be like! I had kidney cancer and he thru utmb, did a fabulous job of taking care of me!"

— Healthgrades review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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