West Isle Urgent Care
Urgent Care • Galveston, TX
Ratings by platform
- Yelp: 3.3/5 (47)
- Facebook: 76% recommend (27)
- LocateHub: 3.7/5 (varied estimates) (218)
What patients say
Patients praise
- Professional and attentive doctors
- Quick and efficient service in some instances
- Compassionate and friendly staff for some patients
- Cleanliness of the facility
Common complaints
- Rudeness or dismissive behavior from staff
- Long wait times
- Dissatisfaction with billing practices and potential incorrect charges
- Perceived lack of adequate treatment or diagnostic effort
In patients' words
"I have been to many urgent care facilities and have never had an experience as awful as this place. They made us wait in the lobby for over an hour while in pain. Then the nurse was rude and talked down to us."
— Unilocal"Waited 2 hours to get covid testing. Absolutely terrible system in place. Staff was dismissive and rude but the doctor seemed okay."
— Yelp"The physician was excellent and reassured both my son and I throughout the hours we spent with them. Everyone was very helpful and supportive."
— Galveston.comMore clinics in Galveston
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