West Isle Urgent Care
Urgent Care • Galveston, TX
Ratings by platform
- Yelp: 3.3/5 (47 reviews)
- Facebook: 76% recommend (27 reviews)
- LocateHub: 3.7/5 (218 reviews)
What patients say
Patients praise
- Professional and attentive doctors
- Quick and efficient service in some instances
- Compassionate and friendly staff for some patients
- Cleanliness of the facility
Common complaints
- Rudeness or dismissive behavior from staff
- Long wait times
- Dissatisfaction with billing practices and potential incorrect charges
- Perceived lack of adequate treatment or diagnostic effort
In patients' words
"I have been to many urgent care facilities and have never had an experience as awful as this place. They made us wait in the lobby for over an hour while in pain. Then the nurse was rude and talked down to us."
— Unilocal"Waited 2 hours to get covid testing. Absolutely terrible system in place. Staff was dismissive and rude but the doctor seemed okay."
— Yelp"The physician was excellent and reassured both my son and I throughout the hours we spent with them. Everyone was very helpful and supportive."
— Galveston.comMore clinics in Galveston
Affinity Urgent Care
Patients praise: Quick, efficient, and timely service · Friendly, professional, and competent staff.
UTMB Health
Patients praise: High overall star ratings for individual providers (frequently between 4.6 and 4.9 out of 5) · Patients appreciate providers who listen to concerns and take time to explain conditions/treatments.
Neurology Consultants of Houston, P.A.
Patients praise: Doctors described as knowledgeable, attentive, and caring · Clear explanations of complex medical conditions and treatment plans.
Southwest Orthopedic Group, LLP
Patients praise: Professional and knowledgeable medical staff · Courteous and efficient office staff.
Galveston Physical Medicine
Patients praise: professional and attentive staff · thorough explanations of conditions and treatments.
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