Rheumatology - Patient Care at UTMB Health
Rheumatology • Galveston, TX
Ratings by platform
- Birdeye / LocateHub (UTMB Health Rheumatology, PCP Galveston): 2.6 out of 5 stars (5 reviews)
- Birdeye (UTMB Health Rheumatology, Town Center): 2.6 out of 5 stars (7 reviews)
- UTMB Health Find A Doctor Profile: 4.86 out of 5 stars (194 reviews (for specific provider Laura Murphy, PA-C))
What patients say
Patients praise
- Some patients report kind staff and compassionate, team-based care approaches
- Some providers are noted for being thorough in their assessments
- Successful management of complex conditions for some patients
Common complaints
- Long wait times for appointments and delays in rescheduling after cancellations
- Difficulties with communication regarding test results and appointment changes
- Reports of perceived lack of empathy or failure to listen to patient concerns
- Dissatisfaction with administrative staff and perceived focus on billing over patient care
In patients' words
"Had to make an appointment 7 months in advance... It was cancelled by the Doctor a month out... No care or regard whatsoever for the patient."
— Birdeye Review (UTMB Health Rheumatology, PCP Galveston)"After 30yrs treatment at utmb, dr murthy now refuses to treat the diseases of her patients... she no longer cares about patients, only billing."
— Healthgrades Review (Dr. Vijaya Murthy)"I’ve always had a good experience coming here. The staff have always been very kind to me... they squeezed me in the next day."
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