Mental Health Services
Psychiatry • Galveston, TX
Ratings by platform
- Healthgrades (Dr. Karen Chu): 4.6/5 stars (54 reviews)
- Gulf Coast Center (various review sites): ~3.85–4.2/5 stars (15–16 reviews (varies by platform))
- UTMB Health Physician Profiles: 4.8–5.0/5 stars (individual providers) (Varies per provider)
What patients say
Patients praise
- Knowledgeable, compassionate, and attentive clinical care from specific physicians
- Professional and kind office staff in certain instances
- Effective treatment for mental health and substance abuse issues for many patients
Common complaints
- Inconsistent or poor communication regarding appointments and billing
- Long wait times for appointments and medical services
- Concerns about unprofessional behavior or lack of care from specific providers
- Difficulties with medication management and prescription refills
In patients' words
"The inconsistency in their communication made it extremely difficult to be a client. They do not disclose appointment costs upfront... this center has been a nightmare for me for over a year."
— Rehab.com review for Gulf Coast Center"My experience with Kaelan Temple was extremely disappointing and unprofessional. I did not feel that I was treated with the level of care, respect, or professionalism..."
— WebMD review for UTMB Behavioral Health"Dr. Johnson has done a outstanding job bringing me out of depression & anger problem... Thank you for the outstanding care!!! Staff is outstanding too!!!"
— FindRecoveryCenter review for Gulf Coast CenterMore clinics in Galveston
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