Cardiology | Mainland - HCA Houston Healthcare
Cardiology • Galveston, TX
Ratings by platform
- Facebook: 66% recommend (330 reviews (Facebook))
- Restaurantji (referencing HCA Mainland): 3.9 / 5 (142 ratings)
- Birdeye (General Hospital): 5 stars (specific cardiac patient experience mentioned) (1,025 reviews (General Mainland Medical Center))
What patients say
Patients praise
- Exceptional staff professionalism in some specialized units (e.g., cath lab)
- Positive experiences with specific doctors and nurses during surgical or recovery phases
- Effective and life-saving interventions in emergency cardiovascular situations
Common complaints
- Billing issues and confusion regarding insurance coverage
- Perceived poor quality of care in emergency settings
- Long wait times and facility-related complaints
- Concerns regarding responsiveness to patient/family communication needs
In patients' words
"One week post-op from cardiac electrophysiology mapping study and atrial ablation. 5 stars. Pre-registration (thank you Shirley!) to check-in, all staff was amazing, friendly, and professional. A big thank you to the cath lab team... I felt at ease, I was listened to, allowed to participate in my care, and felt comfortable."
— Birdeye Review"Gave this a 2 star because the nurse that handled us from beginning to end was absolutely fantastic otherwise is would be negative all the way around! Took my mother here for an organ LITERALLY falling out of her body!!!!! They took her vitals and a CT scan but never examined her. Never had a doctor visit."
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