Red Rock Specialty Clinic In Gallup, NM - RMCHCS
Rheumatology • Gallup, NM
Ratings by platform
- Birdeye: 4.6 out of 5 stars (aggregate for RMCHCS) (40 reviews)
What patients say
Patients praise
- Some providers described as attentive, thorough, and caring
- Positive experiences with specific clinical and administrative staff who were friendly and efficient
- Some patients highly recommend the services for quality care
Common complaints
- Reports of rude, unprofessional, or dismissive staff and medical providers
- Difficulties with phone communication and appointment scheduling/referrals
- Concerns regarding hospital facility environment, specifically HVAC/temperature issues
- Allegations of discriminatory treatment by some staff
In patients' words
"He didn't care about me being in his office....was in a hurry to get out & had no time to answer questions! I hope to never see him again!"
— WebMD (Patient review of Dr. John York)"It is difficult to get through the phone system and talk to a person. All the med technicians that I have met have been helpful and friendly."
— LocalityBiz (Review of RMCHCS College Clinic)"I’ve been a patient at Red Rock clinic for a few years. I’m not sure if I get special treatment but Dr Hoover and his staff are first rate in my opinion. Good mojo!"
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