Red Rock Specialty Clinic In Gallup, NM - RMCHCS
Podiatry • Gallup, NM
Ratings by platform
- Birdeye (Google reviews): 4.6/5 (40)
What patients say
Patients praise
- Reports of helpful and clean facility environment
- Instances of attentive and caring nursing/clinical staff
- Ongoing efforts by the health system to improve patient satisfaction and communication
Common complaints
- Previous concerns regarding patient experience and communication, leading to the formation of a Patient Experience Committee to focus on improvements
- Availability of formal grievance and complaint procedures for addressing quality of care or safety concerns
In patients' words
"The staff were excellent and answered my call light in a reasonable time. I now understand my medication... better."
— RMCHCS Patient Testimonial"I’ve been a patient at Red Rock clinic for a few years. I’m not sure if I get special treatment but Dr Hoover and his staff are first rate in my opinion. Good mojo!"
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