Gallup, NM
Physical Therapy • Gallup, NM
Ratings by platform
- Birdeye (Rehoboth McKinley Christian Health Care Services): 4.6 out of 5 stars (based on 40 reviews) (40 reviews)
- Gallup Indian Medical Center (Medicare/HCAHPS): 50% of patients would definitely recommend the hospital (HCAHPS survey) (135 surveys (2019 data))
- Rehoboth McKinley Christian Health Care Services (Medicare/HCAHPS): 46% of patients would definitely recommend the hospital (HCAHPS survey)
What patients say
Patients praise
- Professional and friendly interactions reported by some patients
- Efficient service experiences in specific departments like emergency or clinics for some individuals
- Appreciation for clear, direct communication from specific medical providers
- Instances of fast check-in and timely care reported by some visitors
Common complaints
- Reports of unprofessional, rude, or insensitive staff communication
- Complaints regarding wait times and responsiveness of medical staff
- Concerns about discharge processes and lack of clear recovery information
- Perceived inconsistencies or lack of helpfulness in clinic and emergency department services
In patients' words
"Very unprofessional, rude, no empathy whatsoever, inconsiderate nurses calling security..."
— LocalityBiz (Gallup Indian Medical Center review)"Everyone was friendly and professional. Made me feel comfortable. Explained everything that was needed and what they were doing."
— Healthgrades (Rehoboth McKinley Christian Health Care Services review)"I was seen with 10 minutes of checking in. From the triage nurse to the Dr and nurse who took care of me..."
— Yelp (Rehoboth McKinley Christian Health Care Services review)More clinics in Gallup
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