College Clinic In Gallup, NM | RMCHCS Primary Care
Pediatrics • Gallup, NM
Ratings by platform
- Birdeye (Google): 4.6/5 stars (40 reviews (aggregated for RMCHCS))
What patients say
Patients praise
- Patients frequently praised the attentiveness and thoroughness of specific doctors
- Positive feedback for nursing and medical technician friendliness and helpfulness
- Some staff noted as providing quick, caring service
- Efforts by the institution to improve patient experience through dedicated committees
Common complaints
- Difficulties with the phone system and reaching a person
- Concerns about appointment scheduling and wait times
- Some complaints regarding specific physician communication and bedside manner
- Issues with hospital or clinic administrative processes
In patients' words
"It is difficult to get through the phone system and talk to a person. All the med technicians that I have met have been helpful and friendly."
— LocalityBiz reviewer"Dr. Jennifer Schafer took the time to get to know me, listen to all my concerns and questions. She looked at all the past medical info I provided, thoroughly. It’s a great feeling when you know they care and don’t rush you."
— LocalityBiz reviewer"The doctors don't actually listen, and will tell you that you are seeking out problems."
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