Gallup Indian Medical Center | Healthcare Facilities
Internal Medicine • Gallup, NM
Ratings by platform
- HCAHPS Patient Survey: 3 out of 5 stars (overall hospital rating) (135 surveys (2019 data))
- Homefacts / Patient Survey Data: 50% rating for overall patient experience (285 surveys)
What patients say
Patients praise
- some departments like gynecology and the walk-in clinic perceived as adequate
- a portion of patients would recommend the facility
- a significant percentage of patients report clean rooms and bathrooms
Common complaints
- unprofessional staff and rude behavior
- poor communication between medical staff and patients
- long wait times and perceived lack of help
- dissatisfaction with behavioral health services and discharge processes
- instances of pain or complications during procedures like blood draws
In patients' words
"What’s the point of this hospital, if no one helps. From check in, to the Dr, no one seems to know how to there jobs. They’re always rude."
— LocalityBiz review"The gynecology section is okay though, however I wish they were more modern like having an endometrial ablation procedure. Also the walk-in clinic is okay..."
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