Graham Medical Group in Galesburg adding ear, nose and ...
Otolaryngology • Galesburg, IL
Ratings by platform
- Birdeye (via Google 25 reviews shown) for Graham Medical Group - 25 Reviews (Elmwood, IL): 3.6 stars (25 reviews)
- MedicalRecords.com for Graham Hospital Association: 2.9 (16 reviews)
- U.S. News (Graham Hospital family medicine doctors page): Patient Experience 4/5 (16 reviews)
What patients say
Patients praise
- ENT service expansion / otolaryngology availability at Graham Medical Group
- positive patient experiences praising helpful/knowledgeable staff and effective treatment (from third-party reviews)
- some reviews report ER staff being fast, professional, and helpful
Common complaints
- Negative experiences including long waits / scheduling issues for appointments
- complaints about rude/unprofessional behavior and lack of answers or delayed results
- allegations of unprofessional conduct/possible HIPAA/privacy concerns (from third-party reviews)
- lower ratings on some review sites (2.9 on MedicalRecords; 3.6 on Birdeye)
In patients' words
"“The clinic itself was fine but I thought the point of going to a urgent care type place was to get answers sooner… I don't think I will go back there.”"
— localitybiz.com review excerpt (Graham Medical Group - Galesburg Family Medicine & Speciality Care Clinic)"“Stay far away from this place… Violation of hippa law.”"
— reviews.birdeye.com review excerpt (Graham Medical Group - 25 Reviews)"“The ER doctors and nurses were fantastic! … fast, professional, and knew exactly what I needed.”"
— medicalrecords.com review excerpt (Graham Hospital Association)"“If there was a no star rating… only go to this ER if you need a splinter removed….”"
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