Behavioral Health, Mental Health | Graham Health System
Behavioral Health • Galesburg, IL
Ratings by platform
- Healthgrades and MedicalRecords.com: 68% (recommendation rate), 2.9/5 (MedicalRecords.com average) (16 reviews (MedicalRecords.com))
What patients say
Patients praise
- Many patients find staff helpful and knowledgeable
- Appreciation for the community-hospital feel versus large corporate entities
- Positive experiences with specific providers who were described as thorough and professional
- Expansion of services in Galesburg aimed at patient comfort and efficiency
Common complaints
- Reports of unprofessional or rude behavior by some staff members
- Concerns regarding wait times for appointments and medical results
- Specific complaints about diagnostic procedures and communication issues in urgent/emergency care settings
In patients' words
"The entire staff were helpful and knowledgeable. There diagnoses each time were spot on and the treatment given was effective."
— LocalityBiz user review"If there was a no star rating I would choose it... The Dr. literally laughed in my face when I asked if he could try to find the cause of my pain rather than just throwing pills at me."
— MedicalRecords.com user review"Still the latest technology with a staff that doesn’t rush you out so they can get to the next patient. The feel of a community hospital rather than a corporate entity."
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