Galena Clinic - Methadone Centers
Substance Use Disorder Rehabilitation Clinic • Galena, IL
Ratings by platform
- Birdeye: 3.1 out of 5 stars (18 reviews)
What patients say
Patients praise
- Staff members including dosing nurses and receptionists described as nice or compassionate by some patients
- Clinic credited with saving patients' lives and supporting long-term recovery
- Helpful counseling services reported by some individuals
Common complaints
- Complaints about medical staff, specifically the doctor's perceived lack of care and professionalism
- Allegations of poor treatment toward some patients and unprofessional behavior during examinations
- Reports of rude or unhelpful administrative staff making the intake process stressful
In patients' words
"The Galena Clinic has not only saved my life, but my husband's life as well. Everyone at the clinic is understanding, compassionate and truly wants to help."
— findrehabcenters.org patient review"The doctor is a POS. He doesn't care nor even knows his patients healthcare... The nurse who gives you your dose of Methadone is VERY nice and so is the receptionist. The whole staff besides the doctor is nice."
— findrehabcenters.org patient review"Rude, very unhelpful staff, felt very unwelcome the moment I walked in. I would not recommend this joke of a place to anyone."
— findrehabcenters.org patient reviewMore clinics in Galena
Medical Associates Clinic - Galena,IL
Patients praise: High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs · Reports of helpful and efficient care for acute issues such as urgent medical needs.
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