Alcohol & Drug Rehabs in Galena, Illinois - Addictions
Substance Use Disorder Rehabilitation Clinic • Galena, IL
Ratings by platform
- Google/Birdeye/Rehab.com aggregation platforms: ~2.4 to 3.1 out of 5 stars (13 to 18 reviews listed across platforms)
What patients say
Patients praise
- Some patients reported life-saving care and recovery success
- Reports of helpful and compassionate counseling and nursing staff
- Instances of positive experiences with mental health support
Common complaints
- Complaints regarding unprofessional staff and medical personnel
- Allegations of inadequate knowledge about medications and side effects
- Reports of abrupt clinic closure with minimal notice to patients
- Concerns about the conduct and competence of the physician, including inappropriate requests and lack of patient care
- General dissatisfaction with the welcoming nature and helpfulness of administrative staff
In patients' words
"The Galena Clinic has not only saved my life, but my husband's life as well. Everyone at the clinic is understanding, compassionate and truly wants to help."
— FindRehabCenters.org patient review"This clinic is a joke. Closed with 6 day notice and basically told everyone 'good luck'. Then new 'owner' strung patients and employees along for almost 12 months waiting to open then all of a sudden NOPE NOT OPENING."
— Rehab.com patient reviewMore clinics in Galena
Medical Associates Clinic - Galena,IL
Patients praise: High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs · Reports of helpful and efficient care for acute issues such as urgent medical needs.
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