Medical Associates Clinic - Galena,IL
Podiatry • Galena, IL
Ratings by platform
- mahealthcare.com (Individual Doctor Profile): 5.0/5 (357 reviews (Dr. Mary Koenigs))
- mahealthcare.com (Individual Doctor Profile): 4.9/5 (330 reviews (Dr. Maria Hernandez))
What patients say
Patients praise
- Highly rated individual physicians (e.g., Dr. Koenigs, Dr. Hernandez, Dr. Vandigo)
- Helpful and friendly reception/nursing staff in some experiences
- Quick service for acute needs
Common complaints
- Billing transparency concerns and surprise costs
- Customer service issues
- Inaccurate signage regarding clinic hours
- Reports of dissatisfaction with medical care/diagnosis
In patients' words
"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."
— Yelp / MapQuest Review"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable."
— LocalityBiz Review
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