Medical Associates Clinic - Galena,IL
Pain Management • Galena, IL
Ratings by platform
- Official Clinic Website - Dr. Mary Koenigs: 5.0/5 (357 reviews) (357)
- Official Clinic Website - Dr. Maria Hernandez: 4.9/5 (330 reviews) (330)
- Yelp: 1 star (1 review)
What patients say
Patients praise
- High patient ratings for individual providers (e.g., Dr. Koenigs, Dr. Hernandez, Dr. Vandigo)
- Convenient access and helpful service for some acute care needs
- Compassionate and knowledgeable staff interactions reported by some patients
Common complaints
- Concerns regarding medical care quality and communication
- Billing transparency issues and surprise costs
- Issues with clinic policy enforcement and patient discharge experiences
- Confusing or outdated signage/hours information
In patients' words
"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."
— Patient review on LocalityBiz"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."
— Yelp reviewMore clinics in Galena
Pain Management Center
Patients praise: knowledgeable and caring staff · effective treatment of pain conditions.
Pain Management - Galena
Patients praise: Compassionate and knowledgeable care reported by some patients · Effective, non-opioid pain management approaches.
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