Medical Associates Clinic - Galena,IL
Dermatology • Galena, IL
Ratings by platform
- Medical Associates official website: 5.0/5 (based on 357 reviews for Dr. Mary Koenigs) (357 (for specific provider))
- LocalityBiz: Mixed (individual star ratings range from 1 to 5) (Not specified total count)
What patients say
Patients praise
- Appreciation for compassionate and knowledgeable care from specific physicians
- Positive experiences with helpful and friendly staff members in certain encounters
- Convenience of onsite services such as labs, X-rays, and pharmacy
Common complaints
- Negative experiences regarding billing transparency and surprise charges
- Complaints about unprofessionalism or dismissive attitudes from some providers
- Reports of difficulty with clinic policies, including being dropped as patients or refused care
- Issues with inaccurate clinic signage/hours information
In patients' words
"They had kicked us out of the whole clinic! We can not see r family dr, all our specialists and acute care . . . We have been going to this clinic for 40yrs!!"
— PissedConsumer user review"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."
— LocalityBiz user review
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