Oak Hammock at the University of Florida
Rehabilitation Services • Gainesville, FL
What patients say
Patients praise
- Strong, dedicated therapy teams achieving measurable rehabilitation gains
- Warm, home-like, or friendly atmosphere in certain facilities
- Engaged and caring frontline nursing staff reported by some families
- Proactive assistance with discharge planning and care coordination in some centers
Common complaints
- Frequent reports of understaffing and high staff turnover impacting care quality
- Recurring complaints about lack of cleanliness, odors, and pest infestations (roaches)
- Concerns regarding slow or non-existent response to patient call lights
- Delayed or inconsistent medication administration and meal services
- Administrative issues, including communication gaps and difficulty reaching staff
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