Patient Care - UF Department of Psychiatry - University of Florida
Psychiatry/Mental Health • Gainesville, FL
Ratings by platform
- Birdeye (aggregating Google reviews): 2.1/5 (88 reviews)
- Detox.net: 3.7/5 (14 reviews)
- US News & World Report (for psychiatrists at Shands): 3/5 (9 reviews)
- TrustReviewers.com (for Child Psychiatry Springhill): 4.0/5 (8 reviews)
What patients say
Patients praise
- Isolated positive experiences for specific needs or individual care
- Some patients find specific staff members helpful (e.g., nurses prioritizing medical needs)
Common complaints
- Unprofessional, dismissive, or rude staff communication
- Difficulty obtaining patient information and lack of transparency regarding treatment/admissions (Baker Act concerns)
- Perception that the focus is on profit over patient well-being
- Specific reports of feeling unsupported or ignored during vulnerable mental health crises
In patients' words
"After explaining to the nurse the SA I experienced as a child, she asked me if I was sure if he wasnt just playing with me. I dont understand how any human could ask that of someone being so vulnerable."
— Birdeye review"The nurse said it was my problem not hers & hung up the phone on me mid sentence. Do not waste your time with a facility that only wants your money and has no desire to help you."
— Beauty Florida reviewMore clinics in Gainesville
Harmony United Psychiatric Care
Patients praise: High levels of provider empathy, warmth, and active listening skills · Clear communication and explanations of treatment plans and options.
Kinetix Physical Therapy
Patients praise: Professional, knowledgeable, and friendly staff · Effective personalized treatment plans.
Dermatology Specialists of Gainesville
Patients praise: Thorough and knowledgeable providers · Professional and friendly staff.
Pediatric Associates
Patients praise: attentive and compassionate care · thorough medical examinations and clear communication.
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