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Gainesville Back Pain Care

Pain ManagementGainesville, GA

★★★★★4.5/565 reviews across 4 platforms

Ratings by platform

  • Gainesville Spine Center (Birdeye/Google): 5.0/5 (16)
  • UF Health Comprehensive Spine Center (Birdeye/Google): 4.2/5 (26)
  • Dr. Mark Bender (Healthgrades/MedicalNewsToday): 4.2/5 to 4.5/5 (5 (MedicalNewsToday) to multiple (Healthgrades))
  • Dr. Richard Kinard (Healthgrades): 4.7/5 (18)

What patients say

Patients praise

  • Compassionate and friendly staff interactions
  • Physicians described as knowledgeable and good listeners
  • Effective pain relief treatments including injections and non-surgical interventions
  • Clear explanations of procedures and treatment options

Common complaints

  • Long wait times for appointments or phone calls
  • Difficulty in scheduling or rescheduling appointments
  • Occasional experiences of feeling unheard or disrespected by staff or providers
  • Administrative issues, such as insurance verification errors or unexpected cancellations

In patients' words

"Wonderful facility with true concern about your health."

Patient review for Gainesville Spine Center

"Expect to wait 30 minutes anytime you call... it's infuriating if you need to change an appointment."

Patient review for UF Health Comprehensive Spine Center

"Dr. Bender is the only doctor who has actually listened to me and treated me like a human being."

Patient review for Dr. Mark Bender

"In my case, he saw a fracture that several other doctors did not see... his ability to listen and empathize with his patients is most distinguishing."

Patient review for Dr. Richard Kinard

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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