UF Health Eye Center – The Oaks
Ophthalmology/Eye Care • Gainesville, FL
Ratings by platform
- Google My Business: 3.1/5 (94 reviews)
- WebMD (399 reviews)
What patients say
Patients praise
- Access to up-to-date screening equipment
- Thorough examinations provided by some physicians
Common complaints
- Long wait times, often exceeding 1-3 hours
- Frequent appointment cancellations or rescheduling, sometimes pushing visits back by months
- Perceived lack of regard for patient time
- Reports of rude or unhelpful staff/scheduling department interaction
- Concerns regarding billing practices and coordination of insurance billing
In patients' words
"The worst. They re-scheduled my appointment in January this year (1 week before) to April, and I had to re-schedule again... they gave me an appointment for today (July). I came and they say that the doctor is 3 hours behind!!!! Awful. Avoid this center."
— Google My Business review via farmapilucabarrau.es"Every time I have an appt I sit in the office at least 1.5 to 2 hours before being seen by a doctor. They continually book clients during lunch when all the drs leave. They have no reguard for your time."
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