HCA Florida Gainesville Internal Medicine Physicians
Internal Medicine • Gainesville, FL
Ratings by platform
- Healthgrades (Dr. Steven Rives): 4.7 out of 5 stars (29 reviews) (29 reviews)
- Healthgrades (Dr. John Burton): 4.7 out of 5 stars (84 reviews) (84 reviews)
- Yelp: 1 out of 5 stars (1 review)
What patients say
Patients praise
- highly attentive, thorough, and caring physicians who listen well
- professional and helpful nursing staff, particularly those who return calls promptly
- convenient, well-regarded on-site laboratory services
- strong long-term patient relationships and trust in specific providers
Common complaints
- unfriendly or unhelpful front desk and office staff interactions
- frustrating or poor communication regarding prescription refills and appointment scheduling
- concerns about the practice functioning as a residency training facility without clear disclosure
- long or inconsistent wait times
- feeling rushed during appointments or experiencing a impersonal, "money-making" atmosphere
In patients' words
"Dr. Rives is scared to treat anyone and just does the bare minimum and then refers you to a specialist. He is not thorough during appointments and just wants to get it over with."
— Healthgrades patient review"He patiently listens to me about my medical concerns and addresses each and every one... Not only is Dr Burton a intelligent and thorough clinician but he works many more hours than he should making sure his patients are taken care of."
— Patient review (Holt Tribble)"This place of medicine is terrible. It’s like they will listen to what works for you and purposely choose an alternative route of treatment. Instead of doing their job and treating you they will give you a bunch of dead end referrals to other offices."
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