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Central Ohio Primary Care

Pediatrics • Gahanna, OH

★★★★★4.7/5271 reviews across 2 platforms

Ratings by platform

  • Google My Business: 4.7/5 (271 reviews)
  • Yelp (2 reviews)

What patients say

Patients praise

  • highly regarded individual physicians (e.g., Dr. Korcal, Dr. Ben/Almasanu, Dr. Robbins)
  • patients appreciate doctors who are thorough, kind, and good listeners
  • clean and well-organized office environment
  • efficient and friendly nursing staff in some experiences

Common complaints

  • reports of rude, condescending, or unhelpful front office and phone staff
  • difficulty reaching the office by phone during business hours
  • some patients perceive a decline in quality of care since the COPC acquisition
  • occasional complaints regarding lack of continuity of care or conflicting treatment advice

In patients' words

"Dr. Carlston is very warm, welcoming, and thorough. ... The practice was very easy to schedule with, everyone has been very welcoming and respectful."

— Google My Business review cited by education.kasabijapaneserestaurant.com

"Staff is extremely rude and condescending. If your child doesn't fit into their idea of what a patient should act like, they write you off as a lost cause."

— TrustReviewers.com

"Dr. Ben is great! However the service by the office as a whole not so much. Every time I call... I never get through."

— TrustReviewers.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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