Gahanna Pediatrics
Pediatrics • Gahanna, OH
Ratings by platform
- Trustburn: 4.1 out of 5 stars (based on 11 reviews on Trustburn) (11 reviews cited on Trustburn)
- Healthgrades: 5 out of 5 stars for Dr. Richard Kern
What patients say
Patients praise
- Long-term patients report high satisfaction with specific doctors, describing them as caring, brilliant, and patient
- Appreciation for the clinic's knowledgeable medical staff and thorough approach to care during routine visits
- Positive feedback on the cleanliness and organization of the office facility
- Convenience of online scheduling and telehealth options
Common complaints
- Reports of rude or confrontational office staff interactions
- Concerns regarding strict or inflexible appointment cancellation policies resulting in patient dismissal
- Complaints about unpredictable or bothersome financial department policies and fees
- Reports of lack of compassion or harsh demeanor from specific providers towards young, nervous children
In patients' words
"We received a letter informing us we were no longer patients at the practice after missing the appointments... they were incredibly rude and told us there were no exceptions and wouldn't allow us to talk to Dr. Kern."
— a-better-place.com"We’ve been patients of Dr. Kern’s for more than 15 years. He is patient, gentle, brilliant and funny. Over a decade and a half he has helped us through routine and scary things... I cannot CANNOT recommend him highly enough."
— Healthgrades"Dr. Heinmiller is not compassionate... My daughter's last visit for her 4 year check up was awful. She cried during her check up and the doctor actually shouted WHAT IS WRONG WITH YOU? To my 4 year old."
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