Primary Care - Outpatient Care Gahanna | Ohio State Medical Center
Family Medicine • Gahanna, OH
Ratings by platform
- Ohio State Sports Medicine Outpatient Care Gahanna (Birdeye/Google): 4.9/5 stars (111 reviews)
- Ohio State Orthopedics Outpatient Care Gahanna (Birdeye/Google): 4.7/5 stars (86 reviews)
- Ohio State Lab Outpatient Care Gahanna (Birdeye/Google): 4.7/5 stars (46 reviews)
- Ohio State AfterHours Care Outpatient Care Gahanna (Birdeye/Google): 3.0/5 stars (25 reviews)
- OSU Family Practice (Birdeye): 2.6/5 stars (13 reviews)
What patients say
Patients praise
- Efficient and quick processing for routine tasks like lab work and physical therapy
- Generally professional, friendly, and helpful staff members (especially in lab and PT settings)
- Convenient, accessible location for Gahanna-area residents
- Some long-term patients report high satisfaction with the quality and consistency of care received from specific primary care providers over many years
Common complaints
- Frustration with billing department processes and unresolved billing issues
- Occasional reports of poor bedside manner or dismissive behavior from some providers
- Difficulty obtaining information on service costs before treatment
- Some patients reported being redirected to emergency care rather than receiving treatment at AfterHours locations
- Communication gaps regarding complex medical issues or finding long-term care solutions
In patients' words
"Great staff, efficient procedure. My only frustration was waiting 3.5 weeks to have something done for pain relief that took maybe 3 minutes to administer."
— Patient review of Sports Medicine Outpatient Care Gahanna"My girlfriend went in & wanted too get some things checked out but the doctors were completely RUDE & inconsiderate of her well-being! They refused too check on what she needed & just straight up told her “nope go too the ER, nothing we can do”."
— Patient review of AfterHours Care Outpatient Care Gahanna"I'm very pleased with the medical staff, but due to a lack of competence on behalf of the billing department (a simple matter that has been ongoing for 4 months and is still not resolved), I will not be returning."
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