Wound Care & Hyperbaric Oxygen Therapy
Wound Care • Gaffney, SC
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): 2/5 (Cherokee Medical Center Overall Hospital Rating) (Not specified for specific wound clinic)
- Yelp: 1.8/5 (Spartanburg Regional Healthcare System overall) (6 reviews (system-wide))
What patients say
Patients praise
- Professional and skilled nursing care
- Effective diagnosis and treatment of chronic or difficult wounds
- Caring and friendly staff attitudes in clinical settings
Common complaints
- Difficulties with billing and collections management
- Challenges with post-appointment customer service and communication (e.g., non-returned calls)
- Long wait times for appointments
- Perceived rudeness from administrative staff
In patients' words
"The care IN the Wound Center is great but the customer service afterward is not. ... I have called but NO ONE will return a phone call."
— Patient review via LocalityBiz"Billing department cannot manage the patient's accounts correctly causing them to go into collections... I cannot get my credit corrected."
— Patient review via Yelp for Spartanburg Regional Healthcare System (Gaffney location referenced)More clinics in Gaffney
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