New Concept Healthcare
Primary Care • Gaffney, SC
Ratings by platform
- Birdeye (for Gaffney Family Physicians): 4.2/5 (19 reviews)
- Healthgrades (for Dr. Elizabeth Kiser): 5.0/5 (12 reviews)
- WebMD (for Dr. Robert Jackson Jr.): 4.5/5 (20 reviews)
- Healthgrades (for Dr. Marcus Washington): 4.3/5 (11 reviews)
- WebMD (for Dr. Richard Ruffing): 4.5/5 (12 reviews)
- WebMD (for Dr. Barbara Ray): 5.0/5 (6 reviews)
- WebMD (for Dr. Marian Wasson): 5.0/5 (9 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable care reported for many physicians
- Effective listening and good bedside manner frequently highlighted
- Helpful and courteous staff at various practices
- Personalized and thorough medical attention
Common complaints
- Concerns about office staff and wait times
- Some complaints regarding focus on supplements rather than conventional medical care
- Isolated negative patient experiences regarding communication and bedside manner
In patients' words
"She is very knowledgeable and most importantly she cares about her patients. Very few Doctors with good bedside manners, but she is excellent."
— Healthgrades patient review of Dr. Elizabeth Kiser"Staff didn’t update the system that I was checked in and had me waiting over an hour in the waiting room to see my Doctor"
— Healthgrades patient review of Dr. Marcus Washington"More interested in pushing supplements than doing health care. Will not be going back."
— Facebook review for Gaffney Family Physicians via BirdeyeMore clinics in Gaffney
New Concept Healthcare
Patients praise: Kind and patient staff · Quick service and short wait times.
Christopher Gaffney, MD
Patients praise: Excellent communication and thorough explanations of procedures · High patient satisfaction and positive surgical outcomes.
Catherine Gaffney, D.O.
Patients praise: Patients praise her as attentive/caring and taking time to listen · Thoroughness and willingness to explain medical issues clearly.
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