Spartanburg Medical Center - Diabetes & Endocrinology
Diabetes and Endocrinology • Gaffney, SC
Ratings by platform
- Birdeye (aggregating Google reviews): 2.2 / 5 (13 reviews)
- Healthgrades (Dr. John Schenck): 4.4 / 5 (19 reviews)
- Healthgrades (Dr. Mayte Sandrin): 3.4 / 5 (25 reviews)
- U.S. News & World Report (Dr. John Schenck): 3 / 5 (34 reviews)
What patients say
Patients praise
- Some patients appreciate physicians who are attentive and willing to listen to concerns
- Presence of a multi-specialty group with access to specialized care within the integrated Spartanburg Regional Healthcare System
- Availability of diabetes education programs and patient resources like MyChart
Common complaints
- Difficulties with office communication, including unresponsive phone lines and messages
- Issues with administrative processes such as appointment cancellations, billing errors, and failure to complete forms
- Patient concerns regarding physician bedside manner, including perceived lack of listening and bluntness
- Difficulty navigating the office location and parking at the Spartanburg facility
In patients' words
"The doctor visits are good but this office doesn't respond to Medtronic's request for forms and I've personally left several messages requesting they address this and call me."
— Patient review on Birdeye"This has to be one of the worst Medical offices I have ever gone to. The staff is not only rude but unaware and uneducated."
— Patient review on Vitals for Dr. John Schenck"I sure wish she would listen without getting so argumentative with a "know it all" attitude. No bedside manner at all."
— Patient review on Vitals for Dr. Mayte SandrinMore clinics in Gaffney
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Christopher Gaffney, MD - MSK Urologic Surgeon
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Catherine Gaffney, D.O.
Patients praise: Patients praise her as attentive/caring and taking time to listen · Thoroughness and willingness to explain medical issues clearly.
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