Obstetrics & Gynecology Services in Jefferson City - JCMG.org
Obstetrics & Gynecology • Fulton, MO
Ratings by platform
- Birdeye (JCMG Women & Children's Center): 2.7/5 stars (34 reviews)
- WebMD (Dr. Brandi Nichols): 4.5/5 stars (10 ratings)
- Vitals (Dr. Brandi Nichols): 4.1/5 stars (4 reviews)
- Vitals (Dr. Jodi Berendzen): 6 reviews (Vitals (Dr. Jodi Berendzen) individual ratings vary significantly)
- Solv (Express Care of JCMG, Fulton): 4.8/5 stars (106 ratings)
What patients say
Patients praise
- some providers praised for attentiveness and helpfulness during pregnancy
- specific providers recognized for excellence in patient experience (Hero Awards)
- high satisfaction reported at JCMG Fulton Express Care locations
- appreciation for nursing and clinical support staff in some instances
Common complaints
- reports of rushed appointments and poor bedside manner
- complaints regarding billing and insurance processing issues
- dissatisfaction with front desk or administrative staff communication
- inconsistent follow-up on medical concerns or test results
In patients' words
"Her bedside manner is horrid and she would rather get in and out of the room with you in less than ten minutes... The front desk staff are so rude as well."
— Vitals (Review for Dr. Brandi Nichols)"I have never had a better experience with any doctor. She cares, she remembers her patients, she listens, she makes you feel comfortable, you never feel rushed..."
— Vitals (Review for Dr. Jodi Berendzen)"Wasted months & big bucks on them... Bunch of quacks."
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