Behavioral Health - County of Fresno
Psychiatry • Fresno, CA
Ratings by platform
- Fresno County Department of Behavioral Health (health.tauntondepot.com / Google reviews aggregation): 2.9/5 average rating (30 reviews)
- Fresno County Department of Mental Health Services (reviews.birdeye.com): 3.2 star rating (39 reviews)
What patients say
Patients praise
- Some commenters describe specific staff as helpful/kind (e.g., receptionists or a counselor)
- A few reviews describe services as helpful or note improvement for a family member
Common complaints
- Low overall ratings based on multiple reviews
- Rude/unhelpful provider behavior and perceived lack of care
- Billing/administrative problems (e.g., being billed after no services)
- Difficulty getting appointments and medication refill/access issues
- Racial bias allegations
In patients' words
"“Susan the therapist sucks , very rude and doesn’t care for her patients at all… some how we are getting billed !”"
— health.tauntondepot.com review excerpts"“This is the worst place to go. They’re racist. They schedule you out two months…”"
— health.tauntondepot.com review excerpts"“This place is very helpful, My daughter comes here and Doctor Melissa is the best… much better”"
— reviews.birdeye.com review excerptsMore clinics in Fresno
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