Sierra Pacific Orthopedics
Orthopaedics • Fresno, CA
Ratings by platform
- Yelp: 1.8/5 (33 reviews)
- Apple Maps: 2.2/5 (196 reviews)
- BestProsInTown (204 reviews)
What patients say
Patients praise
- skilled medical care and positive outcomes for surgeries like hip and shoulder replacements
- some reports of friendly, thorough, and informative interactions with specific medical staff and doctors
- praise for efficiency and organization at some locations
Common complaints
- rudeness and poor customer service from front desk staff
- concerns about billing practices and costs of medical equipment (e.g., braces)
- reports of providers being perceived as dismissive or unprofessional
- difficulty navigating phone systems and getting appointments
In patients' words
"The one star is a VERY generous gesture towards maybe TWO people that work there. This place is the absolute worst. Customer service is terrible. After navigating a million phone prompts, you will reach someone who states they can not help you and you will be re-routed at least 3 times."
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