Saint Agnes Care Internal Medicine Associates (IMA)
Internal Medicine • Fresno, CA
Ratings by platform
- Birdeye (Google): 3.7/5 (3)
What patients say
Patients praise
- Physicians described as smart, thorough, and caring
- Friendly staff members in some instances
Common complaints
- Rudeness and poor attitude from front desk staff
- Difficulty scheduling or maintaining appointments
- Long wait times for both appointments and in the office
- Perceived lack of empathy or care for patients' conditions
- Concerns regarding billing and insurance acceptance issues
In patients' words
"The doctors actually do care about our health, and the staff are very friendly I appreciate them."
— Birdeye/Google Review"She was turned away with a callus, uncaring, harsh, attitude from the front desk receptionist... who said too bad, not my problem, with complete disdain."
— Better Business Bureau (BBB) Complaint"Front desk is extremely rude. This has been a nightmare."
— Patient Review (4doctors.net context)More clinics in Fresno
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