Cardiovascular Consultants Heart Center
Cardiology • Fresno, CA
Ratings by platform
- BirdEye/Google: 4.0 out of 5 stars (149 reviews (BirdEye/Google aggregate))
- Yelp (via MapQuest): 2.0 out of 5 stars (27 reviews)
What patients say
Patients praise
- Clinical competence and professionalism of physicians
- Compassionate bedside manner reported by some patients
- Thoroughness in examinations and explanations by certain doctors
Common complaints
- Long wait times for appointments and in-office waiting rooms
- Poor communication and difficulty reaching staff via phone
- Issues with appointment scheduling and coordination
- Dissatisfaction with office staff professionalism
- Historically significant billing settlement regarding medically unnecessary procedures
In patients' words
"The only reason I gave any stars is because the dr is very good. However, they put no value in their patients' time. I have never been there to see the Dr and waited less than 2 hours."
— Jeri K., Yelp/MapQuest review"Archaic phone system. They go on the exchange early. It is an absolute nightmare trying to get a hold of anyone over there. Your best bet is to show up in person."
— Anonymous reviewer, BirdEye"Dr. Gen is thorough and reviews everything in detail. Unlike any other doctors I have been to he explains everything carefully and spends time answering my questions."
— Jeffrey D., Doctor.com reviewMore clinics in Fresno
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