Physical Therapy Freeport, IL - Athletico
Physical Therapy • Freeport, IL
Ratings by platform
- LocalityBiz: 5 out of 5 stars (based on multiple positive user testimonials) (Multiple individual reviews listed)
What patients say
Patients praise
- Highly knowledgeable and professional physical therapists
- Friendly and accommodating front desk and office staff members
- Effective treatment outcomes with reduced pain and restored movement
- Clean and well-maintained clinic environment
Common complaints
- Billing disputes, particularly concerning insurance usage and costs
- Administrative delays in submitting insurance authorizations for continued treatment
- Difficulty reaching corporate management or regional representatives for complaint resolution
In patients' words
"I can't say enough about my experience here. Kristin Waughen is amazing, she pin pointed my pain locations and gave me great care. Excersises continue to make my arm and neck stronger. I will be back if I need any PT in the future. The staff is also so professional and kind. Great place."
— LocalityBiz review"I had a physical assessment/evaluation done by a Physical Therapist. She submitted it along with a request to get authorization from my Insurance(for more appointments). The request wasn't sent to my Insurance, that day/nor week... This is an on-going issue with this Company."
— BBB Complaint against Athletico (Corporate)More clinics in Freeport
Joshua L Morrison, MD - Verified Ratings & Reviews
Patients praise: Excellent listener who makes patients feel heard · Kind, compassionate, and attentive bedside manner.
Pediatricians Near Me in Freeport, FL
Patients praise: Availability of pediatric-focused nurse practitioner services in Freeport. · Presence of primary care facilities that may serve pediatric needs..
Freeport, IL | SSM Health Monroe Clinic Medical Group
Patients praise: Some patients found individual doctors to be friendly or nice · Certain specialty services and the emergency department received positive mentions from some patients.
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