Mercyhealth Cancer Center–Freeport
Oncology • Freeport, IL
Ratings by platform
- Wanderboat (for Mercyhealth Hospital–Freeport): 2.3/5 (128 reviews for the associated hospital facility)
What patients say
Patients praise
- Comfortable, airy, and soothing environment
- Friendly and stable nursing staff
- High quality of care reported by some patients
- Strong sense of support and navigation assistance for patients
Common complaints
- General hospital patient dissatisfaction regarding billing practices, waiting times, and perceived staff incompetence (not specific to the cancer center)
In patients' words
"The core of nurses was very stable. They were very friendly... I would recommend that people attend the Ferguson Center rather than go far away or go to a bigger name. Uh the the focus here is is much sharper uh easier to absorb."
— Patient testimonial video from FHN Leonard C. Ferguson Cancer Center (which is associated with/located at the Mercyhealth facility site)"I feel like the promise made to me when I walked in here was that I would get the best possible care. When I hear a promise kept, I can tell you I got the best possible care."
— Patient testimonial video from FHN Leonard C. Ferguson Cancer CenterMore clinics in Freeport
Joshua L Morrison, MD - Verified Ratings & Reviews
Patients praise: Excellent listener who makes patients feel heard · Kind, compassionate, and attentive bedside manner.
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Patients praise: Availability of pediatric-focused nurse practitioner services in Freeport. · Presence of primary care facilities that may serve pediatric needs..
Freeport, IL | SSM Health Monroe Clinic Medical Group
Patients praise: Some patients found individual doctors to be friendly or nice · Certain specialty services and the emergency department received positive mentions from some patients.
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