SSM Health Monroe Clinic Medical Group
Obstetrics and Gynecology • Freeport, IL
Ratings by platform
- SSM Health Website (Dr. Robert Bandera): 4.6 out of 5 (132 ratings) for Dr. Robert Bandera (132)
- SSM Health Website (Audreana Zumdahl): 4.8 out of 5 (56 ratings) for Audreana Zumdahl, APRN-CNP (56)
- Location.com (SSM Health Monroe Eye Care): 5.0 out of 5 (7 reviews) (7)
- SSM Health Website (Dr. Michael Muise): 4.9 out of 5 (based on patient comments)
What patients say
Patients praise
- High satisfaction with specific individual physicians, particularly Dr. Michael Muise
- Positive experiences with eye care services
- Some patients report being treated with kindness and respect in specific interactions
Common complaints
- Difficulties with communication and unresponsiveness to patient messages
- Long wait times for appointments and inability to be seen when sick
- Frustrations with billing and administrative processes
- Perceived lack of courtesy or professionalism in urgent care settings
In patients' words
"Communication is abysmal, it says wait 48hrs for a response only to wait a week and I had to call to get the doctor to respond."
— LocalityBiz Review"Excellent doctor. Listens to his patients. Very knowledgeable on all aspects of health."
— SSM Health Patient Comment (Dr. Michael Muise)"Just because my husband didn't have a visible injury didn't mean he wasn't seriously sick. Maybe try asking."
— LocalityBiz Review (Urgent Care)More clinics in Freeport
Joshua L Morrison, MD - Verified Ratings & Reviews
Patients praise: Excellent listener who makes patients feel heard · Kind, compassionate, and attentive bedside manner.
Pediatricians Near Me in Freeport, FL
Patients praise: Availability of pediatric-focused nurse practitioner services in Freeport. · Presence of primary care facilities that may serve pediatric needs..
Freeport, IL | SSM Health Monroe Clinic Medical Group
Patients praise: Some patients found individual doctors to be friendly or nice · Certain specialty services and the emergency department received positive mentions from some patients.
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