Mental Hygiene | Chautauqua County, NY
Social Work • Fredonia, NY
Ratings by platform
- LocalityBiz (for Dunkirk location): 2/5 stars (based on one aggregator platform) (limited number of public reviews available)
- LocalityBiz (for Lakeside Clinic, Fredonia): 1/5 stars (based on one aggregator platform) (limited number of public reviews available)
What patients say
Patients praise
- some patients report positive, helpful experiences with therapy and counselors
- praise for kind and respectful staff in some interactions
- appreciation for specialized activities like music classes
Common complaints
- concerns regarding nursing staff and medication management
- reports of staff being perceived as judgmental or dismissive
- complaints about scheduling issues and session length
- claims of poor communication and inadequate patient treatment
In patients' words
"I have been coming here for almost 2 years and it has been one of the best experiences I’ve had with getting mental health treatment."
— Patient review on LocalityBiz"The nurse here needs changed. Givin a script to “help” with bipolar, which found out it makes your anxiety even worse... The counselors are great, but there nursing staff is horrible."
— Patient review on LocalityBiz (referring to Dunkirk location)"I am in the firm belief that anytime you leave a mental health facility feeling worse about yourself due to a counselor, then they are doing an abysmal job."
— Patient review on LocalityBiz (referring to Lakeside Clinic)"Everyone there treats everyone with kindness and respect."
— Patient review on LocalityBiz (referring to Lakeside Clinic)More clinics in Fredonia
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